Privacy Policy

At Asia Square Tower 1 Pte Ltd, we respect and protect your privacy. This Privacy Notice explains how the
Landlord and Managing Agent (referred to as “the Organisation”) handles your personal data in line with the
Singapore Personal Data Protection Act 2012.

By interacting with us, providing your information, or using our services, you agree that the Organisation,
its related companies, and its service providers may collect, use, and share your personal data for the
purposes stated in this Notice.

This Notice adds to any previous consent you may have given. It does not replace our legal rights to collect,
use, or disclose your personal data where allowed by law.

We may update this Notice from time to time to reflect changes in laws, industry practices, or our
operations. Where permitted by law, your continued use of our services means you accept the updated Notice.

1. Personal Data

1.1 In this Notice, “Personal Data” refers to any data, whether true or not, about an
individual who can be identified:

• From that data; or
• From that data together with other information to which we have or are likely to have access.

1.2 Examples of Personal Data include:

• Name
• NRIC, passport or other identification number
• Telephone number(s)
• Mailing address
• Email address
• Any other information relating to individuals provided through forms or interactions with us

2. Collection of Personal Data

2.1 We generally collect Personal Data when:

• You enter into agreements, applications, registrations or service forms.
• You interact with our staff via telephone, email, social media, meetings or correspondence.
• You use our websites or online services.
• You make payments through GIRO, credit cards or bank transfers.
• You request to be contacted or added to mailing lists.
• You participate in promotions, surveys or marketing activities.
• Your images are captured through CCTV, photography or videography at our premises or events.
• You respond to our marketing or customer service representatives.
• We receive information from business partners, public agencies, referral intermediaries or authorities.
• You provide information to us for any other purpose.

2.2 When browsing our website, you generally do so anonymously. Personal Data is not
automatically collected unless you voluntarily provide it or log in with your credentials.

2.3 If you provide Personal Data belonging to another person, you confirm that you have
obtained their consent.

2.4 You should ensure that all Personal Data submitted is accurate and complete. Failure to
do so may affect our ability to provide services or process requests.

3. Purposes for Collection, Use and Disclosure

3.1 General Purposes

The Organisation may collect, use and disclose Personal Data to:

• Provide products and services
• Manage transactions
• Respond to enquiries, feedback and complaints
• Verify identity
• Administer business operations and internal policies
• Process payments
• Maintain safety and security
• Conduct research, surveys and analysis
• Monitor interactions for quality assurance and training
• Prevent fraud and manage risks
• Handle disputes, claims and legal matters
• Support mergers, acquisitions and business transfers
• Comply with legal and regulatory requirements

3.2 Specific Purposes

For Tenants or Tenant Representatives

• Lease administration
• Tenant support services
• Debt recovery and management
• Building maintenance and defect rectification
• Security and access management
• Utility and facility billing
• Referral management

For Visitors

• Visitor registration and pass issuance
• Provision of facilities and services
• Security and access control
• Payment processing where applicable

For Vendors and Service Providers

• Suitability assessments
• Tender and contract management
• Service delivery administration
• Invoice and payment processing
• On-site operational management

3.3 Marketing and Additional Purposes

• Invitations to events
• Marketing of products and services
• Personalised customer experiences
• Promotional offers and benefits
• Market research and customer analysis

3.4 Marketing Communications

Where permitted by law, we may contact you via telephone, SMS, fax or other communication channels regarding
products, services, events and promotions.

3.5 Other Purposes

We may notify you of additional purposes when collecting Personal Data for specific interactions.

3.6 Withdrawal of Consent

You may withdraw your consent for marketing communications by contacting us using the details provided below.

3.7 Processing Time

Withdrawal requests may take up to 30 working days to process. During this period, you may continue to
receive marketing communications.

4. Disclosure of Personal Data

Where necessary and permitted by law, Personal Data may be disclosed to:

• Related companies and employees
• Service providers, consultants, agents and contractors
• Building, engineering and property management service providers
• Marketing partners and vendors
• Business partners, investors and transferees
• Banks and payment providers
• Auditors, consultants and legal advisers
• Share registrars and settlement service providers
• Foreign embassies for travel arrangements
• Government and regulatory authorities
• Any party authorised by you

5. Use of Cookies

5.1 Our websites may use cookies to recognise returning visitors and collect information such
as browser type, operating system, IP address and browsing activity.

5.2 Cookies are small text files stored on your device to help us improve website
functionality and user experience.

5.3 You may disable cookies through your browser settings. However, certain website features
may become unavailable.

6. Withdrawal of Consent, Access and Correction

If you:

• Have questions about this Privacy Notice;
• Wish to withdraw consent for the use of your Personal Data; or
• Would like to access or correct your Personal Data,

Please contact our Data Protection Officer:

Email: dpo@asia-square.com
Telephone: +65 6499 1890

If your Personal Data was provided by a third party, please contact that party directly regarding access or
correction requests.

Withdrawal of consent may affect our ability to continue providing products, services or contractual
obligations.

7. Governing Law

This Notice and your use of this website shall be governed by the laws of Singapore.

Last Updated: 7 May 2026